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Employer App – Privacy Policy

tanfidh alkhadamat almadarah Company Ltd. | Kingdom of Saudi Arabia

Last Updated: April 15, 2026

tanfidh alkhadamat almadarah Company Ltd. ("Shougl", "us", "we", or "our") operates the Shougl Employer App (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Definitions

  • Service: The Shougl Employer App and all associated digital platforms.
  • Personal Data: Data about a living individual who can be identified from those data or from those data together with other information in our possession.
  • Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
  • Cookies: Small files stored on your device used to track activity and improve the Service experience.
  • PDPL: The Saudi Personal Data Protection Law issued under Royal Decree No. M/19 of 1443H and its implementing regulations.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information. This may include, but is not limited to:

  • Business name and commercial registration number.
  • Name of the authorized legal representative and official email address.
  • Phone number and address.
  • Cookies and Usage Data.

Usage Data

We may automatically collect information sent by your device when you use the Service. This may include: your device's IP address, device type and operating system, pages visited, the time and date of your visit, and time spent on each page.

Location Data

We may collect and store information about your location if you grant us permission to do so. You can enable or disable location services at any time through your device settings.

Tracking & Cookies Data

We use cookies and similar tracking technologies to monitor activity on our Service. Types of cookies we use:

  • Session Cookies: to operate the Service.
  • Preference Cookies: to remember your settings and preferences.
  • Security Cookies: for security and protection purposes.

You can instruct your device to refuse all cookies; however, some features of the Service may not function as a result.

Use of Data

tanfidh alkhadamat almadarah Company Ltd. uses the collected data for the following purposes:

  • To provide and maintain our Service.
  • To notify you of changes to our Service.
  • To provide customer support.
  • To gather analytics and information to improve and monitor the Service.
  • To detect, prevent, and address technical issues.
  • To process payments and issue invoices.
  • To prevent fraud and maintain platform security.
  • To comply with applicable legal and regulatory requirements.

Transfer of Data

Your information, including Personal Data, may be transferred to and processed on servers located in the Kingdom of Saudi Arabia or elsewhere. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. The Company will take all reasonably necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

Disclosure of Data

Business Transaction

If tanfidh alkhadamat almadarah Company Ltd. is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, the Company may be required to disclose your Personal Data in response to valid requests by public authorities (e.g., a court or a government agency).

Legal Requirements

The Company may disclose your Personal Data in good faith where such action is necessary to:

  • Comply with a legal obligation.
  • Protect and defend the rights or property of the Company.
  • Investigate or prevent possible wrongdoing in connection with the Service.
  • Protect the personal safety of users of the Service or the public.
  • Protect against legal liability.

Security of Data

The security of your data is important to us; however, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data — including encryption in transit and at rest, role-based access controls, and periodic security audits — we cannot guarantee absolute security.

Service Providers

We may employ third-party companies and individuals to facilitate our Service or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party analytics providers to monitor and analyze the use of our Service, including:

  • Firebase (Google Inc.): An analytics service provided by Google. You may opt out of certain Firebase features through your mobile device settings. For more information: https://policies.google.com/privacy
  • Google Analytics: A web analytics service that tracks and reports service usage. For more information: https://policies.google.com/privacy
  • PostHog: A user behavior analytics service. For more information: https://posthog.com/privacy
  • Crashlytics (Firebase): Technical crash reporting service.

Notifications

We use Firebase Cloud Messaging (FCM) to deliver account notifications, job posting alerts, and candidate application updates on Android devices. On iOS devices, we use Apple Push Notification Service (APNs) via Firebase. These providers are obligated not to use your data for any other purpose.

Payments

For processing payments, we use accredited third-party payment processors. We will not store or collect your payment card details. Payment processors we work with include:

Cloud Infrastructure

Our services are hosted on secure cloud infrastructure that ensures service continuity and the protection of your data.

Access to Candidate Data

Shougl acts as an intermediary between Employers and Job Seekers. Upon unlocking a candidate's data, the Employer becomes an independent data controller for that specific data under PDPL and bears full responsibility for compliance with its provisions. Job Seekers have consented, within their own Privacy Policy, to the sharing of their data with employers for recruitment purposes via the Shougl platform.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from individuals under 18. If we become aware that we have collected Personal Data from a minor without verification of parental consent, we will take immediate steps to delete that information from our servers.

Account Deletion & Consent Withdrawal

Account Deletion: You have the right to delete your account at any time directly from within the App via: Profile > Legal > Delete Account, or by contacting us at support@shougl.com. Upon execution of deletion:

  • Account data, profile information, and job postings will be deleted within 30 business days.
  • Certain data may be retained for up to 5 years to fulfil legal and accounting obligations.
  • Financial transaction records will be retained as required by the Zakat, Tax and Customs Authority (ZATCA).

Consent Withdrawal: You may withdraw consent to non-mandatory data processing at any time via App settings or by contacting us. Withdrawal does not affect the lawfulness of processing conducted prior to withdrawal.

App Permissions & Tracking Transparency

The App may request the following permissions to perform its core functions:

  • Notifications: to send candidate application alerts, messages, and updates.
  • Camera & Photos: when uploading a company logo or documents (optional).
  • Location: to set a business location on job postings (optional).

The App does not track users across third-party apps or websites for targeted advertising purposes. On iOS devices, the App complies with Apple's App Tracking Transparency (ATT) framework. All permissions can be managed and revoked at any time via your device settings.

How to Access This Policy

This Privacy Policy is permanently accessible through:

This Policy is consistent with the requirements of the Data Safety section on Google Play and the App Privacy Details section on the Apple App Store.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and sending an in-app notice or email prior to the changes becoming effective. You are advised to review this Privacy Policy periodically. Changes are effective when they are posted on this page.

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